The combination of automated call systems and endless hold Muzak is downright enraging. Few things are more frustrating than having to explain your problem to multiple people and finding that none of ...

The names Pete Mitchell and Nick Bradshaw might mean very little to most, but when these two are called by their aviator call signs "Maverick" and "Goose," that all changes. Even though they're the ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

How to Start Working as a Call Center Agent From Home Your email has been sent A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

Forget what you’ve seen in movies like “Top Gun.” Military aviators don’t have cool-sounding call signs like “Maverick” and “Iceman.” In fact, the majority of call signs are meant to cut military ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

Call recording and transcription has become available to try out in the iOS 18.1 developer beta. Here's what it's like, and how to use it. Part of the wave of iOS 18 updates, call recording and ...

It was more a risky guess than a sound decision, and easily could have led to a missed call. By Nate Cohn The Fox News election-night call that Joe Biden would win ...