SSA officials were weighing eliminating telephone support for claims processing and direct-deposit account transactions.

The agency will move ahead with a much narrower revision eliminating direct deposit changes by phone amid DOGE fraud concerns ...

The Social Security Administration, under pressure from Elon Musk’s Department of Government Efficiency, briefly considered ...

The administration says it’s planning to enhance security for bank information, denying a report of broad cuts to phone ...

The team working at the Social Security Administration appears to be among the largest DOGE units deployed to any government ...

Reports of cuts to phone support add to broader concerns about reverberations from mass layoffs amid continued efficiency ...

As the Department of government efficiency— or DOGE— continues to make cuts across many federal agencies, some people worry ...

The Social Security Administration’s acting commissioner said members of Elon Musk’s cost-cutting team are outsiders who are ...

The Social Security Administration may drastically cut back the phone service relied on by 73 million retired and disabled ...

The changes have sparked concerns about the future of benefit payments, as prominent former workers at the SSA and lawmakers warn that the system, which paid out $1.5 trillion in benefits in 2024, ...

Elon Musk says Social Security and other federal benefit programs will be targeted in his hunt for fraudulent spending.

The U.S. Social Security Administration said on Wednesday that it will no longer process changes to direct-deposit routing numbers over the phone, but its other telephone services would remain ...