SSA officials were weighing eliminating telephone support for claims processing and direct-deposit account transactions.

The agency will move ahead with a much narrower revision eliminating direct deposit changes by phone amid DOGE fraud concerns ...

The Social Security Administration, under pressure from Elon Musk’s Department of Government Efficiency, briefly considered ...

Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.

Reports of cuts to phone support add to broader concerns about reverberations from mass layoffs amid continued efficiency ...

The Social Security Administration may drastically cut back the phone service relied on by 73 million retired and disabled ...

The U.S. Social Security Administration said on Wednesday that it will no longer process changes to direct-deposit routing numbers over the phone, but its other telephone services would remain ...

Elon Musk says Social Security and other federal benefit programs will be targeted in his hunt for fraudulent spending.

The Social Security Administration’s acting commissioner said members of Elon Musk’s cost-cutting team are outsiders who are ...

The changes have sparked concerns about the future of benefit payments, as prominent former workers at the SSA and lawmakers warn that the system, which paid out $1.5 trillion in benefits in 2024, ...

The Social Security Administration offered early retirements to employees in an effort to slash the workforce. Workers said ...

Former Social Security Administration Commissioner Martin O’Malley and agency employees say DOGE’s intrusion could mean ...