SSA officials were weighing eliminating telephone support for claims processing and direct-deposit account transactions.

The agency will move ahead with a much narrower revision eliminating direct deposit changes by phone amid DOGE fraud concerns ...

The Social Security Administration, under pressure from Elon Musk’s Department of Government Efficiency, briefly considered ...

The administration says it’s planning to enhance security for bank information, denying a report of broad cuts to phone ...

The team working at the Social Security Administration appears to be among the largest DOGE units deployed to any government ...

SSA’s toll-free number remains a crucial resource, particularly for older Americans who may struggle with online systems or lack reliable internet access. The Washington Post reports that around 73 ...

Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.

As the Department of government efficiency— or DOGE— continues to make cuts across many federal agencies, some people worry ...

The Social Security Administration is increasing its protection against fraud by eliminating the risk of fraud associated ...

Reports of cuts to phone support add to broader concerns about reverberations from mass layoffs amid continued efficiency ...

The Social Security Administration provides ... are made either online or in person. All other SSA phone services remain unchanged," the DOGE post read. Advocates for senior citizens slammed ...

The Social Security Administration may drastically cut back the phone service relied on by 73 million retired and disabled ...