eBay can be an ideal platform for buying and selling items, but things don’t always go smoothly. Perhaps you need to cancel a purchase, you’re having trouble tracking an order, or a seller shipped the ...

is a senior editor and founding member of The Verge who covers gadgets, games, and toys. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. eBay is following in the footsteps of ...