TPG-owned telecommunications provider iiNet has provided an update on its Wednesday morning outage across its email and contact centre services, saying the email outage was caused by a software bug on ...

TPG-owned telecommunications provider iiNet has reported a serious fault in its email service affecting customers across Australia. "Engineers are investigating intermittent delay in receiving emails, ...

Customers of iiNet across Australia have reported major disturbances to their emails, with the NBN provider’s web services and internet page also unavailable. The issue means customers are unable to ...

Customers of iiNet across Australia have reported major disturbances to their emails, with the NBN provider’s web services and internet page also unavailable. The issue means customers are unable to ...

Customers will also experience a delay in receiving email," an advisory said. Webmail services are also affected. "Some customers will be unable to log in to email via webmail or experience poor ...

IiNet chief technical Greg Bader said the ISP's outgoing email system "was rubbish" and the company was trying to win the loyalty of newly acquired customers. "We've seen a trend where, surprisingly, ...

iiNet has revealed that a hardware problem is behind the five-days-and-counting email brown-out experienced by customers of its Netspace sub-brand. In an email to ...

Users of TPG Telecom and iiNet email addresses have to deal with a call centre in the Philippines and a parent company in the northern hemisphere after their accounts were handed over to The Messaging ...