Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Moderation is a food diary app developed by Pixelfolio in Wales, and it has received its biggest update yet to version 3.0. Different from other apps where you can count how many calories you have ...

Content moderation is changing the way we speak to each other, for better or worse. On TikTok, we say "le dollar bean" instead of "lesbian" because of a perceived ban on the word; we refer to suicide ...

The panel on stage at the Knight Foundation’s Informed event is Elon Musk’s nightmare blunt rotation: Techdirt editor Mike Masnick, Twitter’s former safety lead Yoel Roth, and Bluesky CEO Jay Graber, ...

Content moderation has been one of the thorniest issues on the internet for decades. It's a difficult subject matter for anyone to tackle, considering the subjectivity that goes hand-in-hand with ...

AI startup Mistral has launched a new API for content moderation. The API, which is the same API that powers moderation in Mistral’s Le Chat chatbot platform, can be tailored to specific applications ...

Content moderation is defined as “the practice of monitoring user-generated content and approving (or removing) it based on company policy and guidelines.” According to data from the Transparency ...

Social media platforms have historically run their content moderation much like a parent running a house full of teenagers: If you live under my roof, you follow my rules. But as social media has ...

The social media company has a hard road ahead if it wants community fact-checking to succeed. Earlier this month, Mark Zuckerberg announced that Meta will cut back on its content moderation efforts ...

The social platform is open-sourcing its content moderation tool and allowing users to build moderation services of their own. The social platform is open-sourcing its content moderation tool and ...

In late January, a few weeks after people wielding white supremacist imagery stormed the U.S. Capitol, Georgetown University student Zev Burton (@zevulous) uploaded a video on TikTok. In it, he ...

New Twitter owner Elon Musk is further reducing the number of workers who battle misinformation on the social media platform, with moderators who work on contract for the company learning over the ...