The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

The following Microsoft support link provides further information on how to connect your email client to Office 365 using the IMAP protocol. IMAP Settings NOTE: The versions of Outlook 2010 and ...

Ideas Forum Collaborate & Grow With Queen Mary University of London At Queen Mary University, we believe that collaboration can help us to create an exceptional digital environment. If you are looking ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Steps to download Office 365 ProPlus ...

Overview Encryption is a method of obfuscating a data file in such a way that the file can only be used when the recipient is in possession of the correct password or key to decrypt the data. It is ...

It is good practice to regularly check your Junk Email folder for emails that have incorrectly been marked as junk or spam. IT Services has measures in place to block most junk email before it hits ...

Reset your password using the Self-service Password Reset option to prevent potential threats from accessing your device. If you cannot access or use the Self-service Password Reset option, contact IT ...

Students and staff of QMUL will receive a central account. As a student you will get an IT user account once your offer has been accepted. Your QMUL username (e.g ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

Open a shared mailbox 1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another ...