Zinc Group have official opened an Octopus Energy-branded contact centre floor, a new phase in partnership with Octopus ...

CCA Global Unveils Annual Convention 2026 Exploring Trust, Technology and the Future of CX - contact centre convention ...

NHS Lanarkshire Introduces New Cloud-Based Telephony System Contact Centre as a Service (CCaaS) by Content Guru & Exchange Communications ...

We give those that work in contact centres the chance to discuss ideas and share experiences through member-only Special Interest Groups and online and in-person events. Members are invited to become ...

Calabrio's "Voice of the Agent" Report Finds the Modern Contact Centre Balancing Empathy and AI in a Time of Transition ...

The UK contact centre industry enters 2026 facing a structural shift. For years, the sector relied on a high-volume, ...

Concentrix Outsource Currys Contact Centre Jobs. Concentrix, provides customer support for Currys, have reacted as jobs ...

Contact Centre Webinar CX + EX The New Leadership Equation in the Age of AI . Join Elephants Don't Forget on why CX can't ...

Contact Centre Industry Forecast and Outlook in the UK 2026 to 2036 and is projected to reach a valuation of USD 4.1 billion in 2026 ...

Jabra reinforces headset leadership with new Evolve3 Series, professional audio engineered for both contact centres and ...

Contact Centres Set for "Infinite Scale" Revolution as AI Unlocks Unprecedented Customer Insight, Says Sabio Innovation Chief ...

Originally published in print format pretty soon we went 100% digital. We aim to bring our readers and subscribers the most up to date news and information from the UK Contact Centre industry. contact ...