Gen AI has already begun transforming work by speeding up and even automating tasks, but looking further up the org chart, ...

Kaspi was a bank with no online presence and was struggling to survive amid a global financial crisis. Today, it is the most ...

In the pursuit of growth, companies often strive to attract new kinds of customers. But if those new segments have needs, ...

To remain competitive in the internet-of-things era, should the CEO of SolidTech Innovations, a fictional elevator company, ...

When Andy Jassy succeeded Jeff Bezos as the CEO of Amazon, in 2021, he stepped into one of the most scrutinized leadership ...

Safety remains the top priority in operations, and efficiency follows closely behind. AI in the form of applications like ...

Security operations centers (SOCs) have faced an impossible dilemma over the last 20 years. Either the alerts they pay for ...

A simple change to voting protocols can lead to more robust discussions–and better collective decision-making. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only ...

When uncertainty hits, it’s tempting to start making cuts. But indiscriminate subtraction can backfire, making systems brittle, reducing visibility, and draining long-term value from your business.

In these turbulent times learning how to manage disputes is a must. by Peter T. Coleman The past few years have been exhausting for many Western organizations. Civil strife seems to be widespread, ...

It’s easy to view the debates between company leaders and employees over return-to-office mandates as overreaction on both sides: out-of-touch senior executives who don’t understand that the ...

Six ways companies are misjudging the technology’s potential to create value. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR Executive ...