Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece by Jean Hollis Weber is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. In recurring ...

Editors Note: This Business Requirements Document, or BRD Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and ...

TechWhirl is an online resource for anyone interested in the world of Content Management and Technical Communication. Experienced veterans, up-and-coming professionals, students, and leaders in the ...

Technical communications as a field within business communications encompasses a range of disciplines that work together to communicate complex information to those who need it to accomplish a defined ...

Data visualization involves two key concepts: big data, and summarizing results in a visual format. And both of these concepts support more effective content creation. Big data refers to the systems ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Technical writing is sometimes defined as simplifying the complex. Inherent in such a concise and deceptively simple definition is a whole range of skills and characteristics that address nearly every ...

One of the pleasures of Microsoft Word is how you can combine innocuous basic tools to accomplish surprisingly large tasks—to make Word work for you, not against you. Those tools tend to be present ...

Editors Note: This User Guide Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We welcome ideas ...

Collaboration is a term that might cause panic in the lives of people who are used to working alone. These days, technical writing projects come in all sizes, and collaboration during a project is a ...

Author’s Note: I am indebted to Technical Editing by Carolyn Rude and Angela Eaton for many of the ideas mentioned in this article. Are you a writer that works with a technical editor? If so, consider ...