About TECHWR-L From the beginning in 1993, TECHWR-L has been a community of technical writers devoted to ...

Business communicators and content managers today deal with a vast array of challenges arising from the flood of content that customers demand and that senior management expects to be efficiently ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

Editor’s Note: Mark Baker continues his ongoing series on Structured Writing with a deep dive into how writing in the media domain takes advantage of structure to render abstract concepts in concrete ...

The U.S. Army Corps of Engineers (ACE) manages Tennessee’s Grey Cliffs lake and wilderness to control flooding and generate hydro power. For generations, it’s also been a beloved recreation area. At ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Editors Note: This Content Quality Review Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We ...

So what is this Design Thinking approach? Well, it’s primarily about problem-solving and collaboration between a team of people with different skillsets to come up with innovative solutions for users.

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

As a technical writer, you likely work with a myriad of different files for each project you work on; a single document or document set can often be derived from dozens if not hundreds of source files ...