The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present ...

On 2 February 2026, the ACCC made access determinations for each of the voice interconnection services: mobile terminating access service (MTAS), fixed originating access service (FOAS), and fixed ...

Consumers have rights and protections when a salesperson approaches them over the phone, at their door, or in public. A salesperson can only cold call or approach a consumer at certain times. They ...

Our free online course is a great starting point if you’re thinking about buying a franchise. The course is helpful, whether you're doing early research or about to sign a franchise agreement. ‘Is ...

The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present ...

Honest advertising and selling practices under the Competition and Consumer Act 2010 benefit small businesses and consumers alike. Enterprising small businesses should be able to prosper on the merit ...

We take reports about suppliers imposing minimum prices. We investigate and take court action against suppliers that try to impose minimum resale prices. set minimum prices in formal policies or ...

We don’t draft or enforce industry-led codes of conduct. We don’t provide advice to businesses on whether their documents or practices comply with a code. The Food and Grocery Code of Conduct is a ...

Franchisors and franchisees have rights and obligations under the: Franchising Code of Conduct competition and consumer laws. The ACCC regulates the franchising code and the Competition and Consumer ...

This register contains details of exemptions granted by the Energy Minister, with the agreement of the Resources Minister, under section 61 of the Gas Market Code. The ACCC must publish details of ...

Under the Australian Consumer Law, businesses must meet a set of basic rights called consumer guarantees when they sell products or services. Certain behaviour is also illegal under the Australian ...

Commission members Chair Gina Cass-Gottlieb Deputy Chairs Mick Keogh Catriona Lowe Members Anna Brakey Ian Oppermann Phillip Williams AM Luke Woodward Associate members Stephen Ridgeway Clare Savage ...