Although marijuana is still a Schedule I substance and illegal under federal law, many states have legalized its use in recent years. A Pew Research Center analysis found that 54 percent of Americans ...

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In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

You’ve probably heard the saying, “The customer is always right.” While that isn’t always true, one thing is certain: Customers should always leave your business feeling happy and satisfied. When ...

Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

A surprising number of small businesses still operate on a cash-only basis. Although cash-only businesses save money on credit card processing fees, the benefits of accepting multiple payment forms ...

In today’s data-driven economy, big data has become a critical asset for organizations of every size. Big data simply means the massive, diverse streams of information companies generate — and the ...

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In today’s labor market, the employee experience plays a bigger role than ever. Pay still matters, but many workers also want autonomy, flexibility and a healthier work-life balance. That means ...

Consumers are always looking for a good deal, which is why it’s so important to price products properly. Many sales experts say that charm pricing, also known as psychological pricing, can have a ...

With cloud storage services, businesses no longer have to budget for server rooms and cumbersome external hard drives that don’t fit on desks. Cloud services are secure, easy to access and readily ...

Debt can be a useful way to start your business, but without proper financial management and care, things can turn ugly quickly. Starting a small business can take a lot of time and money, which is ...