The Council reminds traders and consumers to avoid disclosing personal information if they receive any suspicious phone calls ...

The Consumer Council confirmed that a malicious ransomware attack against its computer system was identified on Wednesday morning (20 September 2023).

The Consumer Council conducted a study “Transparency and Governance – Optimising Value of Property Management Fee in Hong Kong” (“the Study”) to better understand and assess the effectiveness of the ...

Cream and liquid eyeshadows, which claim to be highly pigmented, smooth in texture and long-lasting, are a useful daily makeup essential for those with a busy lifestyle, making them increasingly ...

The Council earlier conducted 56 trials of food order and delivery services through the mobile apps of 6 popular food ordering platforms used by Hong Kong people to examine the quality of services ...

In the Consumer Council’s recent test on 60 samples of prepackaged and non-prepackaged meatballs, covering 5 categories, it was found that 75% (45 samples) of the meatballs were “high-sodium” foods, ...

Smartphones bring convenience to our daily life and mobile games are the on-the-go entertainment for many urbanites, with simulated gambling games such as slot machines, mahjong, and poker proving ...

The Consumer Council surveyed the service and fees of several licensed private columbaria in Hong Kong, and found the interment rights fees to vary considerably. Single niches of different grades ...

Non-stick pans are convenient and easy-to-use essentials for many households. The Consumer Council tested 24 models of non-stick frying pans 26cm or 28cm in diameter and found that the heat conduction ...

The Consumer Council is highly concerned about the unscrupulous sales practices of some Chinese pharmacies which are detrimental to consumer rights and interests.

Ordering meals via food delivery platforms has become a daily routine for many. Nevertheless, the Consumer Council has often received complaints regarding services provided by food delivery platforms ...

While many consumers may have already planned their travel itineraries for the upcoming Easter holidays, some may make last-minute purchases of travel insurance, without fully grasping the extent of ...