Shoppers aren’t rushing anymore — they’re pacing. Retailers have taken notice, moving beyond one-day flash deals and ...

Q3 digital ad spending delivered a mixed picture, with shifting platform strategies opening short-term gains for some ...

Younger shoppers are turning to banking apps instead of merchants to resolve billing issues. As disputes rise, retailers risk ...

AI-powered mobile apps are rapidly shaping the digital economy, driving consumer engagement and spending. However, as this trend accelerates, stronger trust in e-commerce platforms is essential to ...

Conversational AI is playing a larger role in e-commerce, but many digital shopping assistants still fall short, plagued by clunky pop-ups, generic responses, and rigid keyword-based searches that ...

While e-commerce has represented a transformational difference for shoppers and retailers, it comes with its own set of downsides. Sure, the volume of sales and ability to provide personalization at ...

Artificial intelligence (AI) is driving more innovation in e-commerce, turning what was once an intriguing concept into a must-have competitive advantage. No longer just a tool for efficiency, AI is ...

Deepfake fraud is rapidly emerging as one of the most dangerous cyberthreats, eroding consumer trust in biometric authentication. AI-generated attacks manipulate Face ID and voice authentication to ...

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...

Meta is reportedly working on an AI-powered search engine that will crawl the web for information, a move that could disrupt how advertising is sold online. Currently, Meta’s AI chatbot gets ...

Many consumers may feel overwhelmed by their subscriptions, but that doesn’t seem to be stopping the practice from growing. According to a report released Monday by London-based Juniper Research, the ...

Online shopping returns cost retailers billions of dollars, pump tonnes of carbon dioxide into the atmosphere, and dump billions of pounds of waste into landfills, according to a global plastics ...