The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience. IT Services are just a ...

4. Type in your full name and your QMUL username (in the format of abc123@qmul.ac.uk). Important: do not type in your password on the login screen seen below. Click Continue. Thunderbird will ...

If this is the case, click on 'Accept' or ‘Trust’ If this is not the case, please do not continue and contact the IT Service Desk on 020 7882 8888 or raise a ticket.

2. Click on File > Info > Manage Rules & Alerts. 3. When the Rules and Alerts dialog box is displayed, click the New Rule button. Note: The example shown below is setting a rule for unwanted emails. 5 ...

High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...

Contact a member of the MSR Project team if you're at all unclear about the Programme.

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

Queen Mary University is continuing to modernise its Service Management capabilities to better meet the evolving needs of students, staff, and management. Our ServiceNow platform reduces ...

Office 365 contains a set of mail filtering rules which can be used to organise your email. Queen Mary University's email system currently has a number of spam mail recognition mechanisms that can be ...

It is good practice to regularly check your Junk Email folder for emails that have incorrectly been marked as junk or spam. IT Services has measures in place to block most junk email before it hits ...