The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...

If an offer of employment has been accepted and a start date has been issued by HR, the Line Manager/Centre Administrators (or equivalent) should raise a ticket using the online New Starter form. A ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

2. Click on File > Info > Manage Rules & Alerts. 3. When the Rules and Alerts dialog box is displayed, click the New Rule button. Note: The example shown below is setting a rule for unwanted emails. 5 ...

IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience. IT Services are just a ...

The list below contains the names of staff who can authorise IT equipment requests. Each School, Institute and Department have a nominated person for this function. Some IT equipment Requests may be ...

This QuickStart guide will walk you through the first time setup of your new QMUL@Home laptop. Queen Mary IT Services will ship this laptop to your home, or other specified address, and you’ll only ...

Staff at Queen Mary are able to download the Microsoft Office Suite free for PC and Mac OS X to up to 5 personal devices. This includes the latest versions of Microsoft Word, Excel, Powerpoint, ...

Kinetics (Kx) is an application used for external and student residential bookings, conferencing, external and internal catering bookings, external event management and marketing activities. How to ...

IT support in moving of IT from one physical Queen Mary location to another for existing staff of the university. This service does not cover new starters or nor does it moves to a non-Queen Mary ...