Important: Icinga2 security update Type/Severity NetEye Product Security has rated this update as having a High security impact. Topic An update for the icinga2 packages is now available for NetEye 4.

Around this time last year, I wrote a blog post about improving cybersecurity with Elastic Defend. Now, one year later, we’ve gained a lot of practical experience with it, which I’d like to share.

Suppose you’re using lots of maps to make the navigation of your IT infrastructure more user friendly for your (management) user who’s not at all technically minded. That person wants to see the IT ...

During one of my last sessions with a customer I had to deal with a very particular use case, where I couldn’t use the solution presented in my previous blog post ...

During my experience as a Würth Phoenix consultant, I’ve seen a pretty long list of broken Icinga 2 configurations. Several times, customers have begun a scheduled meeting with something like “Hey ...

These release notes for EriZone 5.9 describe changes and improvements, and provide information on how to upgrade. 1. Upgrade the OTRS Framework to version 5.0.42. It is important to use the adapted ...

Grafana has become one of the most used modules of NetEye. As many of you know, it’s very easy to export and import individual Grafana dashboards using the existing export functionality via JSON. [1] ...

Customer experience is a crucial factor for the success of any IT support team. Often, agents manage tickets without a clear understanding of the customer’s emotional state, making it difficult to ...

CVE-2025-54988 (Apache Tika): CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H/MPR:L For a detailed overview of the security issue(s), including the impact, CVSS score ...

There’s no way around it: Artificial Intelligence is reshaping our world in profound ways, and it’s here to stay. In recent years we’ve entered a golden age for specialized hardware and algorithms ...

Welcome to version 4.38 of our NetEye v4 Unified Monitoring Platform. The Church of St. John in Ranui, set against the breathtaking Dolomites in the Funes Valley, welcomes you to this release. This ...