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The best leaders use the simple plan as a foundation for an operational narrative that serves two critical functions. First, it must include one or two simple frameworks for how the company will carry ...

Disruption and the breadth of the value creation ecosystem are, in fact, connected. In recent months, as supply chains have faltered, channels to market have evolved, and companies’ roles in caring ...

In my book The Fearless Organization, I look at how organizations go wrong because people lack psychological safety and thus fail to speak up.Some consequences can be devastating and life-threatening, ...

Research has found roughly 87 percent of employees want to “be developed” in their job, but only a third report actually receiving the feedback they need to engage and improve. The reason for the gap ...

Value-creating chief data officers: Cementing a seat at the top table In PwC’s second Chief Data Officer Study, we found more chief data officers appointed by the world’s leading companies—and ...

These events are fundamentally changing the way senior executives act and lead. They have made it safe, even necessary, for leaders to be comfortable saying the words “I don’t know” and “I’m not sure.

But as companies move toward democratization, a cautionary tale is emerging. Even the most sophisticated AI systems, designed by highly qualified engineers, can fall victim to bias and can be ...

A version of this article appeared in the Summer 2020 issue of strategy+business. Uncertainty is like the weather. It’s always there, part of the atmosphere, and a condition over which individuals and ...

The trouble with sustainability-related data. Financial data is familiar, and the processes for managing it are well understood. When an invoice comes in, it gets scanned into a system, checked ...

If you assume, as we do, that providing a good work experience is truly a significant source of competitive advantage (pdf) for business and government because it leads to better performance and ...

Many would chalk up these differences to culture, the seemingly nebulous and hard-to-control factor that contributes to business success. Our work over the last three decades has centered on culture.