Learn about tariffs and the semiconductor industry and how high-tech companies can mitigate the impact of unpredictable, ...

In the G2 Summer 2025 Grid Reports, SAP Sales Cloud received top rankings among enterprise CRM and mid-market CRM vendors.

It’s been a bumpy ride for the automotive industry for a few years now. Supply chain shortages alongside inflation that slowed consumer spending and raised production costs have plagued the industry.

From surging demand to fractured supply chains, COVID tested – then upended – the food industry like never before. All the upheaval put digital transformation in the food industry into hyperdrive.

6 things consumers want from retailers to help them avoid returns Retail returns are a challenge for both customers and retailers. Customers would like to get the quality product they desired in the ...

Five proven sales‑forecasting methods Most organizations mix several approaches. These five methods cover the tactics that consistently deliver the highest forecast accuracy: Historical trend analysis ...

Customer trust is earned, and not through passive means. For brands, building customer trust promises to be a holy grail of long-term revenue and loyalty. But growing consumer skepticism and the ...

Top e-commerce trends in 2024 include: omnichannel experiences, artificial intelligence, social commerce, sustainability, personalized customer service, voice search, mobile-first UX design, ROPO ...

The more people buy, the more products they return. But why don’t more marketing and advertising teams measure e-commerce returns? What can businesses do to assure their marketing metrics reflect ...

In a world where marketing buzzwords quickly turn cold, “customer centricity” has gone from hot to hotter. First coined in the 1960s, the concept is now viewed as critical for post-pandemic business ...

Generation Alpha includes those born from 2010 to 2024, making them the first generation to be entirely born in the 21st century digital age. On the other hand, according to Pew Research Foundation, ...

All signs point to 2025 being a pivotal year in the evolution of the retail industry. From the seamless integration of omnichannel experiences to the revolutionary use of AI for personalized customer ...