At Amazon, “Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.” That ...

More than 1,000 companies have had 6.5 million reports of disruption, including Snapchat, Reddit, Roblox and Lloyds bank.

NTT DATA and AWS have partnered to deliver advanced AI-powered contact centre solutions on Amazon Connect to clients ...

TL;DR: An Amazon customer received a concrete brick instead of a new RTX 5080 GPU, which is a new twist on such stock mishaps. This could be related to the retailer's practice of inventory commingling ...

NTT DATA has signed a collaboration agreement with Amazon Web Services (AWS) to develop AI-powered, industry specific contact ...

Access to Business Prime shipping (2-day free shipping on eligible items) Automatic tax-exemption on items sold by Amazon LLC and other participating third-party sellers Business pricing and quantity ...

NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the ...

From banks to insurers and superannuation providers, Australian institutions are redesigning customer experience (CX) from ...

It feels like it’s next to impossible to actually find a good deal anywhere these days. And after watching this video, I’m not sure if I just received a tip, a warning, or both. Here it is from TikTok ...

The CPSC issued alerts warning of burn, strangulation, and entanglement hazards associated with two items sold through Amazon ...