Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Kohl’s has been an easy drop-off point for items that had to be returned to Amazon. But that may be coming to an end. The company confirmed in a statement that it was “conducting a test” at certain ...

Some Amazon shoppers will soon be getting long-awaited refunds. The online retailer is issuing refunds to a small collection of U.S. customers who had issues with returns in the past. At least one ...

Modern Retail is reporting that Kohl's has suspended Amazon return services at some stores across the country. Kohl's said in a statement Tuesday that the department store chain has been accepting ...

A recent Amazon rollout brought support for adding Amazon return codes to Apple’s Wallet app—and another Amazon-Wallet improvement is coming soon in iOS 26. Amazon return codes can now be saved in ...

Amazon's fall Prime Day event (technically called Big Deal Days) is in full swing and the deals are as hot as ever. An overwhelming number of fantastic discounts on top items like TVs, laptops, Apple ...

Returns of items are a fact of life for retailers but also a difficult balance to maintain as they try to keep customers happy while not losing money. For consumers, lenient return policies play a big ...

There’s no Amazon warehouse in Vermont, but Deena Frankel’s Burlington home is beginning to resemble one. Over the past eight weeks, she’s received more than two dozen packages from people around the ...

Amazon is refunding a small number of U.S. customers for unresolved returns, some dating back as far as 2018. The refunds are being issued for instances where Amazon either refunded without completing ...