What underpins the workplace gender gap? It may be just words. This is the finding of a new study in Management Science out of Washington State University, in which researchers successfully made a ...

Is either of these remarks, spoken to a neighbor, assertive? 1. If you don’t mind, can you turn down your music? 2. You need to turn down your music right now. The answer is no. People often think ...

Is either of these remarks, spoken to a neighbor, assertive? If you don’t mind, can you turn down your music? You need to turn down your music right now. The answer is no. People often think that ...

One of my recent coaching clients, whom I’ll call Rodney, was senior director of sales for a medium-sized company. Rodney had a reputation of being a bully. He ordered people around, very rarely ...