Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

In the 2024–25 financial year alone, the Australian Centre to Counter Child Exploitation received nearly 83,000 reports of ...

Anthropic's Super Bowl ad makes fun of ads on ChatGPT and OpenAI CEO Sam Altman is not amused. The post The latest AI-powered ...

As agents act on behalf of brands, marketing leaders must help design the passports that define acceptable behavior.

Discover how home-based businesses will use AI in 2026 to automate bookkeeping, speed up invoicing, forecast cash flow, ...

Key Takeaways - FDA’s 2026 guidance clarifies when digital health tools fall outside device regulation. Updated policies for clinical decision ...

Discover how home-based businesses will use AI-enhanced design and branding in 2026 to automate content, strengthen brand ...

This guide breaks down subscription commerce, including models, pricing strategies, tech stack, fulfillment realities, and retention tactics.

Artificial intelligence (AI) regulation and litigation are set to take center stage in 2026, as new laws, guidance, and enforcement priorities ...

Learn 15 practical ways to improve Google Ads conversion rates, covering bidding, targeting, ad copy, and landing page ...