AI chatbots are transforming India’s $283-billion tech sector, replacing call-centre workers and redefining the nation’s role ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

Business process management employs 1.65 million workers in call centres, payroll, and data handling in India. Hiring has ...

Sign up for the Slatest to get the most insightful analysis, criticism, and advice out there, delivered to your inbox daily. On a quiet street 2 miles north of Boston ...