The balanced scorecard is an analytical tool business leaders use to gauge organizational performance and refine long-term plans. Most scorecards have categories containing strategic and operational ...

Question: Is there some kind of shorthand mechanism that any citizen, organization, institution or corporation can use to measure the effectiveness of its fire department? If there were such a tool, ...

The following is reprinted with permission from strategicplanningMD.As simple a concept as balanced scorecards are, organizations still have difficulty implementing them effectively. Although the ...

Last time we defined the tools to create the foundation of the balanced scorecard. At this point, a good facilitator has selected and managed the implementation team through the many debates and ...

Norton and Kaplans Balanced Scorecard (BSC) method of measuring performance has been around since the early 1990s and appears to be gaining momentum in many companies. In fact, recent research ...