The CIO’s key lieutenant has to become more business focused to better chart the business processes. It’s a key requirement ...

Apple will resist India's order to preload the Sanchar Saathi app, citing privacy and security concerns amidst political ...

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I’m publishing this information to help inspire other entrepreneurs to consider the home services industry, including ...

Sharpen Technologies has completed a deal for fellow call-center software provider Ytel Inc., it announced Tuesday, marking its third acquisition in three years.

Designation Validates ASAPP’s Expertise in Building Production-Ready Agentic AI Systems that Transform Contact Centers into ...

How Newman’s Own can both thrive and donate all of its profits, holiday shopping off to a record-setting start, job losses ...

Plan A is Europe’s leading corporate carbon accounting, decarbonization, and ESG reporting software provider. Certified by TÜV Rheinland and B Corp, its AI-powered platform helps thousands of ...

The order was issued to protect citizens from purchasing non-genuine handsets and to make it easier to report suspected ...

Amazon just dropped a server off a crane to showcase its upgraded AWS Transform service, revealing how agentic AI could rewrite millions of legacy lines faster than developers ever imagined.