They'll no longer treat customer experience, employee experience, and partner experience as separate disciplines.

I sat down with Jeff from Houston, Texas, who built a concrete leveling business making around $1,000 profit per job even ...

Learn some human resources basics to ensure your business successfully recruits and retains employees and stays legally ...

Before Palantir’s comments on ERP transformation, Motilal Oswal Financial Services estimated that nearly 30–40% of IT ...

Regardless of size, firms facing increased workloads but lacking the capacity to grow may find outsourcing to be an ideal solution. According to Accounting Today's most recent Year Ahead survey, ...

WASHINGTON, DC (IANS) – Donald Trump has promised to end outsourcing if re-elected, which should sound alarm bells across India’s multi-billion-dollar outsourcing industry whose largest customer is ...

Baron Funds, an investment management company, released its “Baron Discovery Fund” fourth-quarter 2025 investor letter. A ...

Chairman Ravi Agrawal said on Thursday that work is in progress to rationalise the requirement of Form 60. He said that under ...

The conversational prowess of AI chatbots like ChatGPT, Gemini, and Claude appears to stem from sophisticated algorithms alone, but this apparent autonomy masks a critical dependency: after these AI ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Digital task lists even try to replicate this pen-and-paper moment because of the satisfaction it provides. We like to get ...

R Srikrishna, CEO & Executive Director, Hexaware Technologies, said AI may cause pricing deflation in traditional services, but expects new AI-led services, such as legacy modernisation and software ...