It’s fair to say that most CRM platforms these days do not consist of a single operational construct but are in fact collections of integrated modules that utilize data and influence workflows in ...

Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...

India-based vTiger on Wednesday released vTiger 3.2, the first commercial version of its open source customer relationship management application. The product is targeted at SMEs and includes various ...

My company implements Microsoft products. But, compared to the other CRM applications we implement, Microsoft Dynamics has been the toughest one to sell. Is it because of the features of its CRM ...

We are going deeper with CRM, adding advanced functionality often needed by larger businesses. This major update packs many features requested by large businesses, such as territory management, custom ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Trying to master customer relationship management (CRM) suites these days is somewhat akin to attempting to eat not-quite-solid Jell-O with a fork. CRM suites tackle sales-force management, customer ...