Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

By Selassie Isaac ISRAEL, Doctoral Student, Business Administration AbstractIn the wake of Ghana’s landmark 2017-2019 ...

Discover 7 proven strategies for Customer Relationship Management For E-commerce—backed by data, real-world case studies, and actionable implementation steps to boost retention, LTV, and revenue in ...

CRM stock decreased by 24.8% from a high of $160.43 on 27 September 2018 to $120.67 on 20 November 2018, in contrast to a ...

Ives characterized the current moment as a “table pounder” time to buy oversold names like Salesforce ( CRM ), CrowdStrike ( ...

Socialhub's CIP, built on Microsoft Azure, consolidates customer data, analyzes it, and makes recommendations.

Customer expectations are shifting, and engagement with traditional loyalty programs continues to decline. Many organizations still struggle to align loyalty initiatives with measurable business ...

Customers don’t shop in a straight line anymore. They browse online, buy in-store, return by mail—and expect brands to remember everything in between.

In this guide, we discuss the most common errors encountered during audits, explaining them in a practical format with clear ...

Retail growth rarely breaks because your team lacks effort—it breaks because information can't keep up with reality.

Zelen Communications has announced its new HIPAA-aware Medical Practice Marketing Systems in Tampa Bay, Florida, designed to significantly reduce key compliance risks posed by marketing fragmentation ...