Call center software has become increasingly sophisticated with AI-powered features and advanced integrations, so it pays to do your research before investing in a call center platform. Why outsource ...

The CWRU Software Center provides academic, productivity and security software licenses, as well as operating system upgrades, at no cost or significantly reduced cost. Video-based training for ...

Add Yahoo as a preferred source to see more of our stories on Google. Jan. 21—dbeard @dominionpost.com MORGANTOWN — Sen. Shelley Moore Capito came to town Wednesday afternoon and took a tour of the ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

While seeking views of the disaster, a photographer on assignment for The Times captured an image of wreckage that could provide clues to what went wrong. By Finbarr O’Reilly In Trilobites, reporters ...

Contact centers today wrestle with multifaceted operational challenges that impact their ability to deliver consistent, high-quality customer experiences. These range from managing high employee ...

As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

As great as the Samsung Galaxy S24 series and Galaxy S25 series are, the Samsung Galaxy S23 handsets are also still very capable smartphones. This might have you considering a deal on the older ...

Are you evaluating whether your Bloop referral program delivers a sufficient return on investment? Perhaps you’re using an ...

ServiceNow, Inc. (NYSE:NOW) Q4 2025 Earnings Call Transcript January 28, 2026 ServiceNow, Inc. beats earnings expectations. Reported EPS is $0.92, expectations were $0.885. Operator: At this time, I ...

The low student-to-faculty ratio at Saint Louis University's School of Science and Engineering allows our world-class faculty to inspire our students, feed their curiosity, awaken their minds and to ...