5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

There are hundreds of tasks and use-cases for chatbots, from financial advisor to beauty assistant. But none are more lucrative for brands than marketing chatbots, those chatbots that can increase ...

EdCafe’s chatbot is probably one of the best custom chatbots you will find out there. I have tried several custom AI chatbots ...

Marketing channels or strategies with unknown ROI can be a hard sell internally with resources and budgets reserved for proven channels. This is exceptionally true for any SMB owner, marketer or ...

Grok chatbot shows bias toward Elon Musk, even claiming he’d beat Mike Tyson, helping you spot when AI answers mirror a ...

Forbes contributors publish independent expert analyses and insights. Gil Press writes about technology, entrepreneurs and innovation. This article is more than 2 years old. A new survey of 1,554 ...

The lab trained a chatbot to learn from human feedback and search the internet for information to support its claims. The trick to making a good AI-powered chatbot might be to have humans tell it how ...

Elon Musk has urged X users on Saturday to submit examples of Grok’s failures as xAI rolls out updates to improve accuracy.