The changes that Cisco’s customer experience (CX) and partner managed services teams are making are aimed at streamlining and simplification for MSPs growing their practices with Cisco, executives ...

The partner version of Cisco’s popular customer experience (CX) cloud portal, PX Cloud, can help partners refine their own CX practices. The portal is now available to Cisco partners around the world.

Dubai, United Arab Emirates – Cisco has shared its predictions for a fundamental transformation in customer service. Advancements in artificial intelligence, hyper-personalization, rich communication ...

Datacom has ticked a new Cisco specialisation off its list, achieving the vendor’s Customer Experience (CX) certification. The Wellington-headquartered company said the new specialisation will allow ...

I attended Cisco Systems’ Live European regional event in Barcelona last week, which happened to coincide with the Chinese New Year celebration. From my standpoint, Cisco successfully celebrated ...

TORONTO--(BUSINESS WIRE)--Softchoice (TSX: SFTC) today announced that it has earned the Cisco Advanced Customer Experience (CX) Specialization, an exclusive recognition of our customer success ...

Japan-based Rakuten Mobile introduced its mobile virtual network operator (MVNO) service back in 2014. The carrier has since built a fully virtualized, 5G-ready, cloud-native mobile network through a ...

Cisco has unveiled its vision for agentic artificial intelligence (AI) collaboration, along with new AI-powered collaboration solutions designed to create what the company claims will be ...