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PERSISTENTLY poor services are causing customer complaints on the Tanzania Electric Supply Co. (TANESCO) especially its ...

A man accused of kidnapping a 14-year-old boy during a carjacking was arrested nearly a year ago for allegedly kidnapping an ...

Efficiency in call center operations not only resolves customer issues faster but also fosters trust and loyalty, giving businesses a competitive edge. Central to achieving this efficiency is the use ...

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This cartoon first appeared in Right, Left, and Center, Globe Opinion’s free weekly newsletter about local and national ...

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Philadelphia plane crash: 7 dead, including 1 person on ground; 19 injured ...

"I’d argue further that the brick wall we call customer service is a contributing factor to the broad decline of trust in institutions." (Dreamstime/Tribune News Service) ...

From his head coach's guidance and practicing on his backyard trampoline in the offseason, Boiling Springs' Preston Kuhn ...