Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

Simple security flaws in a widely used U.S. shipping platform left customer data exposed and could have been abused.

AUSTIN, Texas--(BUSINESS WIRE)--CDK, the leading automotive retail software provider, today announced the launch of its Customer Data Platform (CDP) that unifies fragmented customer information and ...

CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

Since the Acumatica Summit, something has been gnawing at me - something to do with the now-unhinged "AI eats software" media ...

OpenAI has launched Frontier, a new enterprise AI platform enabling businesses to build and manage autonomous agents across ...

When digital services falter, the traditional IT response has been to verify system availability and move on. For ...

Swiggy has reached out to the customer but has not yet publicly detailed whether the delivery executive violated company ...

Visa has launched a new platform designed to accelerate small business growth in the US through credit, digitisation, and marketing. The payments company said it had built Visa & Main in response to ...

SAN FRANCISCO--(BUSINESS WIRE)--Census today announced that it has been recognized as a Customer Data Platform leader in the Modern Marketing Data Stack 2025: How ...

Khaberni - Recent tech reports revealed an incident of hacking targeting the Instagram platform, leading to the leakage of millions of accounts' information, despite the platform's denial a week ago o ...

In light of the trend towards greater flexibility in subscription systems, usage-based pricing models are getting more ...