As agents act on behalf of brands, marketing leaders must help design the passports that define acceptable behavior.

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

Are you someone who opens your support inbox and instantly feels overwhelmed? Yet, most tools still expect humans to juggle everything manually. I just finished trying pagergpt, where I built and ...

Chris McGee gives his expert analysis on how financial institutions can improve branch value through a series of advanced ...

From targeting and media buying to creative testing and attribution, AI isn’t just helping marketers — it’s doing the work, ...

Last year Twilio created a new role - Head of Marketing Innovation and AI, a job taken on by Piyush Sagar Mishra who explains ...