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Whether someone is traveling for business or pleasure, the level of customer service she receives on her trip will help determine whether she comes back for another visit or warns her friends to avoid ...

Almost everyone has a tale of placing an order for products based on a picture or a service promise and getting something ...

Customer relations play a key role in the success or failure of a business. Strong relationships build brand loyalty and encourage repeat business, while poor customer service can drive buyers to your ...

De minimis benefits – Some of the fringe benefits that are not eligible for tax-free treatment are season tickets to sporting ...

The 2025 ISG Provider Lens ® AI-Driven ADM Services report for the U.S. finds that organizations are embedding AI and automation into every layer of ADM operations to make applications more resilient ...

There are hundreds of prepaid phone plans, but they all borrow from the same few mobile networks. Here’s what you need to ...

To support its latest AI investment, the retailer is deploying the newly-rebranded Agentforce 360 Platform and Data 360 ...

"A disruption in service will undoubtedly disrupt learning for kids, diminish resources for elders, and endanger the health ...

Vodafone experienced a major outage for both its broadband and mobile data yesterday –here's what we know about what happened ...

Economies of scale refer to the process of reducing the average cost per unit as production scales. It enables higher ...