The internet service provider has etched out an enviable niche in a market dominated by household-name brands.

Agentic AI is redefining customer experience by enabling autonomous, real-time, and personalized interactions at scale.

Second Nature, the sales and service AI roleplay platform, has announced today a Series B funding round of $22m, led by ...

As privacy laws tighten and AI matures, CMOs are rebuilding personalization around transparency, governance and value ...

Discover how Claude Skills is transforming AI customization, making tools adaptable to your workflows and boosting ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. With new deals dropping ...

If you haven't shared info with Discord's Customer Support team recently, you most likely won't be impacted by this breach. However, if you think your data may have been leaked, keep an eye out for an ...

Build SEO strategies around real customer behavior, not just keywords. When you understand why people search, your content ...