Nissan Oman, represented by Al Hashar Automotive, proudly achieved three prestigious awards at the 2025 Nissan Regional ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

New global survey reveals that three in four consumers will abandon companies that fail to show empathy—and why (and how) ...

Maximize customer loyalty by learning how strong contact center leadership defines the CX vision, empowers agents, and ...

In the world of beauty and hairstyling, hair extensions have become a game-changer. They allow people to experiment with ...

The initiative for students with cognitive disabilities is strengthened by community partnerships, the principal of Charlotte ...

The latest programme is designed to provide frontline staff with the cultural knowledge, behavioural understanding and practical skills to deliver an enhanced experience for one of travel retail’s ...

NSW’s new AI guidance tackles the tricky question of responsibility when agents act on their own — and who answers when they ...

As generative AI becomes a core business capability, tech leaders scramble to close the widening gap between needed skills ...

Anthropic has announced Claude Skills, a new tool customising its AI agents to perform specialised task-based workflows ...

Data Express is initially deployed on Oracle Cloud Infrastructure, but Riverbed said the service will orchestrate data ...

As federal turnover grows, a former IRS human resources chief says agencies have a choice: let expertise slip away or invest ...