The best leaders know customer service isn't a department, it's a culture. I saw one company prove it beyond question, and it ...

Paul Brown explains how dealerships can increase PVR, improve customer loyalty, and strengthen their F&I departments through ...

Love everything money and finance? If you enjoy working with numbers, then these remote banking jobs are right up your alley!

New global survey reveals that three in four consumers will abandon companies that fail to show empathy—and why (and how) ...

GREEN BAY, WI – October 20, 2025 – PRESSADVANTAGE – Vern Kummers Plumbing, Inc. marks 49 years of operation this year, having ...

Handling price shoppers requires a strategic approach to ensure they understand the value your shop offers, shop coaches advised Sabrina Wilkerson, a former service advisor and now a trainer at Elite, ...

MAULDIN, S.C. (FOX Carolina) - Samsung Electronics America said it is expanding with a new call center facility in Mauldin.

How four PSPs found growth, stickier client relationships, and opportunity in diversifying beyond their core businesses.

Generative AI is enhancing the driver experience in last-mile routing.

Telecommunications companies are failing basic cyber security measures despite regulatory crackdowns, with the latest Dodo ...

Cutting jobs for AI might boost profits today, but skipping on reskilling people could cost us the future we actually want.

'We sent just 500 people from India to the US on H-1B visas. There is no dependence on H-1B visas.' India's largest ...