Running a thrift store isn’t like running a typical retail shop. Inventory shows up in bursts—whenever donations come in—and ...

Customer journey optimization helps you understand, refine, and improve every interaction a customer has with your brand. It ...

An Australian business owner has blasted a shameless 'influencer' customer for exploiting a loophole to score a free item - leaving her $360 out of pocket.

Technology, particularly real-time tracking (like SpeedPAK) and AI/data analytics, drives transparent, fast, and globally ...

The 2025 ASK AFRICA Orange Index reveals that in a fatigued yet resilient economy, empathy, efficiency and fairness are ...

When Taylor Thomson talks about customer relationship management, he does not mince words. “I live and die by Salesforce. I ...

Verizon Consumer Group CEO Sowmyanarayan Sampath outlines the company’s AI strategy, customer experience goals and New Jersey ...

Think audience signals drive PMax? Think again. Learn what really controls your Performance Max targeting – and how to make ...

Not all the company's technology moves are aimed at the customer. RaceTrac works to improve the workplace for its team ...

Certinia in its various incarnations across the years has been a long-standing fixture at Dreamforce. This year is no ...

Long-term SaaS growth depends on two forces working together: disciplined financial management and effective storytelling.

There's a profound difference between spending money on PPC and strategically investing in it. That difference is discipline.