Negative employee feedback has prompted a division of the National Oceanic and Atmospheric Administration (NOAA) to seek development of a training program for supervisors on having “difficult ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

If you tend to clam up during a difficult conversation – either at work or in your personal life – you are not alone. Conversely, if you’re the type who resorts to verbal aggression under pressure, ...

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...

When we think of what makes a successful manager, we often think of those with a clear vision to guide their team toward strategic goals, who have the ability to inspire and empower employees and who ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...