Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

American Airlines made $111 million last year, while rivals Delta Air Lines and United Airlines, brought in $5 billion and $3 ...

ChatGPT has become a part of everyday life for a lot of people. It's good at a lot of things, but what are some things that ...

In service-based franchise models, that transition creates risk. Accountability must scale at the same pace as growth, or ...

Food lovers will find paradise at this Pennsylvania cheese farm, where fresh, handcrafted cheeses and scenic charm meet in ...

TOKYO -- SBI Shinsei Bank Ltd. began replacing part of its call center operations with natural, dialogue-based voice AI on ...

Cohesive brand messaging is foundational to a marketing strategy and plays a defining role in whether the chosen tactics ...

Louisville's Emma Murphy, 13, joined Gabb's Kids Advisory Council, consulting with the tech company on how to design 'kid ...

An executive from Amazon.com (NASDAQ:AMZN) took the stage at Cisco’s AI Summit to discuss what separates early-stage AI ...

Demand drivers discussed around ServiceNow (NYSE:NOW) frequently include the need for better service delivery, faster ...

With a projected capacity of over 475 passengers, the 777-10 would become the largest twin-engine commercial aircraft ever ...

The best AI chatbots of 2026: I tested ChatGPT, Copilot, and others to find the top tools around ...