LANCASTER, N.Y. — Over the past several weeks, dozens of NYSEG customers in Western New York have reached out to 2 On Your Side with concerns about their recent ...

Syracuse, N.Y. – Central New York customers are first in line for new “smart meters” that National Grid will roll out across its Upstate territory to all 1.7 ...

EVERETT — After Snohomish County Public Utilities District began replacing more than 400,000 electromechanical meters with advanced digital meters in 2023, at least one resident is unhappy with the ...

The state’s largest electric distributor may not start to install next-generation meters, which can cut monthly bills and prompt a faster response to power outages, at Connecticut homes and businesses ...

WASHINGTON – Smart meters have been heralded as a way to make utilities more efficient and allow ratepayers to save energy, but some customers are concerned about the safety and privacy of the devices ...

ALBANY - National Grid is in the process of installing so-called smart meters at the homes of its gas and electric customers. National Grid spokesman Patrick Stella confirmed that some local customers ...

Most homes already have a smart meter that digitally communicates with the electric grid. If you're looking to get rooftop solar panels, a smart meter is an essential piece of equipment. Here's why.

SPRINGFIELD — Your electric meter will soon be able to communicate with you in real time. That means a warning if you are using more power, and spending more money, than you’d planned. This week, ...

New technology will make it easier for the electric utility to know when your power is out and when it clicks back on. Atlantic City Electric and Jersey Central Power & Light say they are about to ...

BUFFALO, N.Y. — Come January, NYSEG will start installing so-called "smart meters" for its estimated 190,000 electric customers in Western New York. NYSEG spokesperson Shelby Cohen explains that a ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...