Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Elon Musk's X has a brand new terms of service. Let's take a look. Credit: Sheldon Cooper/SOPA Images/LightRocket via Getty Images Users of X, the platform formerly ...

If someone were to ask me how important is customer service in today’s digital day and age, I’d argue it’s more important than ever. And I’m not going on a limb when I say that—83% of consumers agree ...

In a world where social and political polarization feels more pronounced than ever, one timeless solution stands out: providing service to others. Acts of service, whether through volunteering, ...

Service line coverage can pay to fix damaged water, gas, sewer or other underground utility lines. Many, or all, of the products featured on this page are from our advertising partners who compensate ...

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...