When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Look, we've all got that "shelf of shame" in the closet-a graveyard of ancient laptops, tangled power bricks, and printers that haven't seen an ink cartridge since 2019. In 2026, letting this e-waste ...

At The Athletic ($), Keith Law published his 2026 Royals Top 20 Prospects list.

HERE Arts Center will partner with Under the Radar and Mayor Zohran Mandani as part of Under The Radar For All, a new ticketing initiative which will provide the opportunity for 1,500 New Yorkers to ...

Home security cameras are packed with more high-tech bells and whistles than ever, but even the smartest AI-equipped lens is useless if you're an amateur at installation. It's great that we've got 4K ...

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

Retail growth rarely breaks because your team lacks effort—it breaks because information can't keep up with reality.

As soon as Coco Jones stepped behind the Desk, donning a beautiful silver dress and a bright, warm smile, it was apparent that we were about to witness a star shine. The singer-songwriter has received ...

2020: A look back at patching and the pandemic The COVID-19 pandemic changed so many things in the tech world, not the least of which was Microsoft's patching processes. Here's a look at a few ...