After seeing how convenient it was for one of his clients to get a battery changed, a roofer is considering whether to buy a Tesla. TikTok user TikTok Roof Daddy (@tiktokroofdaddy) spends his time ...

When a customer service representative answers the phone, the customer should be able to hear a smile in the representative's voice. The service associate gives her name, thanks the customer for ...

As an online vendor, serving your customers well goes beyond merely completing a sale; it involves building trust, loyalty, and long-term relationships. Whether you’re selling a product or providing a ...

Many apartment operators pay renewal bonuses to their on-site staff, and if an act of kindness makes a resident more likely ...

Are you looking for a W-2 remote job that doesn't require experience? Check out the Alorica work from home job offerings in ...

Develop core competencies at your company with these HR strategies. Learn how you and your team can build strong teams and ...

Telecom networks are set to become self-healing and customer services will improve with artificial intelligence. India is working with the ITU to harmonize AI and telecom developments. The country is ...

ARE you fed up of your boring 9 to 5 and feel like there’s no way out? It’s time to apply for a “second-act” job NOW. A ...

Several conflating factors are making this the optimal time to reconsider your outsourcing strategy, relationships, and ...

MATTOON -- Kermit Speer, who died Tuesday at age 91, was known for co-founding the Rural King company and being a philanthropist, but also was an avid golfer. Bill Hamel, retired publisher of the ...