Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

The ticketing software SolarWinds Web Help Desk is vulnerable through four critical security vulnerabilities, among others.

OpenAI has launched a new Codex desktop application as it looks to strengthen its position in the fast-growing market for ...

The Steam Machine is back from the dead. Not as a Valve-supported program for manufacturers to create living room PCs, but ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

We call it the ‘SaaSpocalypse,’ an apocalypse for software-as-a-service stocks,” said Jeffrey Favuzza, who works on the ...

The question is how low do you go?” said Michael Bailey, director of research at wealth management firm FBB Capital Partners.

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Spiceworks Cloud Help Desk provides simple and affordable ...

Inspiring true story of Abdul Alim, a 10th-pass security guard who became a Zoho software engineer through grit and ...

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...

With a 1 million token context window and industry-leading benchmark results, the release intensifies competition with OpenAI ...