In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...

We've updated our page on Agentforce with details on new vibe coding tools and agents. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

Kiah Treece is a former attorney, small business owner and personal finance coach with extensive experience in real estate and financing. Her focus is on demystifying debt to help consumers and ...

The end of the earnings season is always a good time to take a step back and see who shined (and who not so much). Let’s take ...

Deal is among the biggest in the CX software space; Qualtrics confirms and calls it a win for AI-powered experience ...

Global Credit Union’s Technology Engineering SVP, Lori Moore, on how tech is transforming financial services through AI ...

The takeaway for CMOs and other C-suite leaders is clear: customer experience is not a support function, but a strategic ...

Multi-office organizations need centralized control that works across continents; consistent call quality, whether employees ...

Defining Cloud Service Delivery Models What Sets Cloud Service Delivery Models Apart Cloud service delivery models are ...

A perfect Champions League record would land clubs a minimum of £115m this season, with Arsenal, Chelsea, Liverpool and Man City due more with TV payments. There is a reason that eight of Europe’s ...

Cloudera leads Iceberg innovation with REST Catalog, powering zero-copy data sharing and unified metadata intelligence ...

Whether you’re selling deep-sea fishing equipment or vegan dog treats, managing customer calls is critical for any growing ...