Hackers and intruders have generally converted new artificial intelligence technologies, and specifically AI agent technology, into a weapon aimed against the users of this technology.

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

Vilas Dhar, President of the $1.5 billion Patrick J. McGovern Foundation, believes AI must advance human well-being over ...